Privacy Policy for ZOZOMETRY

Privacy Policy for ZOZOMETRY

Last Revised: [2024/7/16]

Handling of Information of Users Located in California, U.S.A., or in the EEA Member States or the United Kingdom For consumers, job applicants, employees, and business contacts located in California, the United States, Chapter 2 applies in addition to Chapter 1; in the case of any inconsistency or conflict between Chapter 1 and Chapter 2, Chapter 2 applies. For customers located in the EEA Member States or the United Kingdom, Chapter 3 applies in addition to Chapter 1; in the case of any inconsistency or conflict between Chapter 1 and Chapter 3, Chapter 3 applies.

  Chapter 1. Handling of Personal Information in ZOZOMETRY

  Article1. Purpose of Use
  We collect and use the Personal Information of the user of ZOZOMETRY and its company administrators (collectively, hereinafter referred to as "User") for the following purposes:
  

  Article 2. Retention Period of Personal Information
  We will retain Personal Information only for as long as is necessary to achieve the purposes of collection and use described above. The specific retention period will be determined by taking into consideration the purposes for which the Personal Information was collected and used, the nature of the Personal Information, and the legal or business necessity for retaining the Personal Information.

  Article 3. Provision of Personal Information Based on User's Consent
  We will provide your Personal Information to third parties that you designate on the ZOZOMETRY. The third party(ies) you designate may be located outside of Japan. However, at this time, we cannot provide you with the name of the foreign country in which the third party is located or the measures that the third party takes to protect your Personal Information because we do not know which country the third party is located in. Please refer to the following web page of the Personal Information Protection Commission for information on major foreign systems for the protection of Personal Information.
  https://www.ppc.go.jp/personalinfo/legal/kaiseihogohou/#gaikoku

  We will not provide the User's Personal Information to any third party without your instruction. However, this does not apply in the following cases:
    1. in the case where the User has given consent
    2. in the case where such provision is in accordance with the laws and regulations of each country
    3. in the case where the provision of Personal Information is necessary for the protection of the life, body, or property of an individual and in the case where it is difficult to obtain the consent of the User.
    4. in the case where the provision of Personal Information is especially necessary for improving public health or promoting the sound development of children, and in the case where obtaining consent is difficult.
    5. in the case where it is necessary to cooperate with a national or local government in the execution of its official duties, and in the case where obtaining consent may impede the execution of such duties.
    6. in the case where Personal Information is provided to an academic research institution, etc., which is required to handle Personal Information for academic research purposes (except in the case where there is a risk of unjustified infringement on the rights and interests of the customer).
    7. in the case where Personal Information is provided in connection with the succession of business due to a merger, corporate separation, transfer of business, or other reasons.

  Article 4. Security Control Measures
  We take the following measures to prevent leakage, loss, or damage of Personal Information and to otherwise manage it appropriately.
    1. Establishment of Basic Policy
    * We have established a basic policy to ensure the proper handling of Personal Information and to provide a point of contact for questions and complaints.
    2. Establishment of rules for handling personal data
    * Establish Personal Information protection rules for each stage of acquisition, use, storage, provision, deletion/disposal, etc., including handling methods, responsible persons/persons in charge, and their duties, etc.
    3. Organizational security management measures
    * Establish a person responsible for the handling of personal data ("Chief Privacy Officer").
    * Clarify employees who handle personal data and the scope of personal data handled by such employees.
    * Establish a reporting system for the Chief Privacy Officer in the case of a violation of the law or company regulations or any indication of such a violation.
    * Conduct periodic self-inspections of the status of Personal Information handling, and conduct audits by other departments or outside parties as necessary.
    4. Personnel Security Control Measures
    * Provide periodic training for employees on matters to be considered in handling Personal Information.
    * Include confidentiality of Personal Information in company rules.
    5. Physical Security Control Measures
    * Control access to Personal Information by employees in areas where Personal Information is handled and restrict the equipment, etc., that they bring in, and implement measures to prevent access to Personal Information by unauthorized persons.
    * Take measures to prevent theft or loss of equipment, electronic media, and documents that contain Personal Information.
    * Implement measures to prevent Personal Information from being easily discovered in the case where equipment, electronic media, etc., that handle Personal Information are carried, including within the business premises.
    6. Technical Security Control Measures
    * Implement access control to limit the scope of Personal Information handled and the persons in charge.
    * Implement mechanisms to protect information systems that handle Personal Information from unauthorized access from outside or unauthorized software.
    7. Understanding the external environment
    * We implement security control measures based on our knowledge of the systems for the protection of Personal Information in foreign countries to which we entrust Personal Information or where the cloud servers we store Personal Information are located.
    Please refer to the following web page of the Personal Information Protection Commission for information on systems for the protection of Personal Information in foreign countries.
    https://www.ppc.go.jp/personalinfo/legal/kaiseihogohou/#gaikoku

  Article 5. Handling of Personal Information of children
  Children (below the age of 18 in Japan and below the age of 16 in countries covered by the EEA.) intends to use the Service, he/she shall obtain the prior consent of his/her legal representative. We shall intentionally neither collect nor process information about children without the consent of their legal representative.

  Article 6. Procedures for Disclosure, Correction, etc.
  We accept requests from the data subject for notification of the purpose of use, disclosure of Personal Information, disclosure of records of provision to third parties, correction, addition, deletion, suspension of use, deletion, and suspension of provision to third parties (hereinafter referred to as "Disclosure, etc.").

  1. Contact for requests for Disclosure, etc.
  In the case of a request by mail, please send the prescribed request form along with the required documents to the address specified in Article 7.
  2. Items to be submitted
    1. Personal Information Purpose of Use Notification/Disclosure Request Form
    2. Personal Information Correction Request Form
    3. Personal Information Suspension of Use Request Form
    4. Identification documents (driver's license, passport, etc.)
    5. In the case of a legal representative, in addition to (4) above, documents confirming the right of legal representation
    In the case of a voluntary representative, in addition to (4) above, a power of attorney as specified by us and certificate of seal impression * Please fill out the sensitive information such as the registered domicile of the applicant in the submitted documents before submitting them. In the case where such information has not been filled in at the time of receipt, we will fill in the information. By filling in such information, we do not obtain such information.

  3. Administrative Fee
  Please note that a fee of 1,000 yen will be charged for each request for disclosure and notification of the purpose of use. In the case of a request by mail, the fee will be charged by bank transfer or other means.

  For specific procedures for requests for Disclosure, etc., please contact the contact point in

  Article 7. Consultation and complaints regarding the handling of Personal Information

  For consultations, complaints, objections, or other inquiries regarding our handling of Personal Information, please contact us at the address below. You may also withdraw your consent at any time.

  -------------------------------------
  ［Contact information］
  1-15-16 Midori-cho, Inage-ku, Chiba-shi, Chiba 263-0023, Japan
  ZOZO, Inc. New Business Promotion Department

  For inquiries regarding Personal Information, please contact us at
  zozometry_support@zozo.com

  * Inquiries are accepted 24 hours a day, 7 days a week.
  -------------------------------------

  Article 8. Changes to this Privacy Policy
  We may revise all or part of this Privacy Policy from time to time in order to ensure the appropriate use and protection of Personal Information. In the case of material changes, we will provide notice with the effective date.

  Article 9. Use of Cookies and External Transmission of Data
  Our services use advertising distribution and behavioral log analysis tools, etc. provided by the following companies for the purpose of analyzing customer browsing information and providing services, information, advertisements, etc. that are appropriate for individual customers.
  

  Chapter 2.	Handling of Personal Information for People Resident in the State of California, U.S.A.

  This Privacy Policy (the "Policy") describes how ZOZO, Inc. and other ZOZO Entities ("ZOZO", "we", "us" and "our") collect, process, disclose, share and secure your Personal Information and your rights regarding the Personal Information we collect.  By using our services and digital platform, you hereby agree to the terms of this Policy and expressly consent to the collection, use, and disclosure of your personal data in accordance with this Policy. You may withdraw your consent at any time by making a request as set out below. The withdrawal of consent shall not affect the lawfulness of any processing of your personal data carried out prior to your withdrawal of consent.
  By registering with ZOZOMETRY, you agree to let us collect and use your Personal Information as described in this Policy. Therefore, before you provide us with any Personal Information, you should review this Privacy Policy in its entirety and understand its terms. We may update the Policy from time to time, so please check it regularly.
  This Policy describes:
    * Personal Information We Collect and Use;
    * How We Collect Your Personal Information;
    * How We Use Your Personal Information;
    * How We Disclose Your Personal Information to Third Parties;
    * How We Retain Your Personal Information;
    * How We Protect Your Personal Information;
    * Ability to Access, Update and Correct Personal Information;
    * California Privacy Rights;
    * Changes to this Policy;
    * How to Contact Us.

  PERSONAL INFORMATION WE COLLECT AND USE
  We may collect, use, store and transfer different kinds of Personal Information about you, which we have grouped together as follows:
  

  If you are the User:
  

  If you are an administrator:
  

    Children’s Privacy.
    Prior consent of a legal representative must be obtained for use of ZOZO METRY by persons under 13 years of age.

    HOW WE COLLECT YOUR PERSONAL INFORMATION

    Information You Voluntarily Provide to Us
    You may give us your Personal Information by filling in forms, or by corresponding with us by post, phone, text, email or otherwise. This includes Personal Information you provide when you:
      * Call, email, or contact us
      * Created an account
      * Otherwise interact with us

    Information We Collect When You Use Our Services
    Automated technologies or interactions.  As is true of most websites, we receive and store certain types of Personal Information whenever you interact with us online. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.  When you access and use our Services from your mobile devices, we receive data from that mobile device.  This may include your device ID, location data, IP address and device type.  You may manage how your mobile device and mobile browser share location information with us, as well as how your mobile browser handles cookies and related technologies by adjusting your mobile device privacy and security settings.  Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.
    Cookies. Cookies are small files that we or our service provider transfers to your computer’s hard drive through your web browser that enables us or our service provider’s systems to recognize your browser and capture and remember certain information.  We use cookies to help us understand how users use the Services. For example, cookies gather information about how long you spend on a web page so that we can understand what web pages are of most interest to users.  If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off cookies by adjusting your browser settings.

    HOW WE USE YOUR PERSONAL INFORMATION

    How We Use Your Personal Information
    We will only use your Personal Information when the law allows in accordance with applicable data protection and privacy laws. Most commonly, we will use your Personal Information in the following circumstances:
      * Where we need to provide services to you.
      * Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
      * Where we need to comply with a legal obligation.

    Purposes For Which We Use Your Personal Information
    Our primary purpose in collecting Personal Information is to provide ZOZOMETRY services. We have set out, in a table format above, a description of all the ways we plan to use your Personal Information.

    HOW WE DISCLOSE YOUR PERSONAL INFORMATION
    We disclose your Personal Information with third parties only in the ways that are described in this Policy and with our service providers and internal third parties in order to provide you with our Services and perform any contract we enter into with them or you.
    Service Providers.  We may use third-party service providers to perform certain business services on our behalf, and may disclose Personal Information to such service providers as needed for them to perform these business services.  Service providers are only allowed to use, disclose or retain the Personal Information to provide these services and are prohibited from selling Personal Information.  Business services provided include, but are not limited to, hosting services, software as a service, document management services, communications services such as email, text, and chat services, software and website development services, compliance services, quality control services, analytics services, call center services.  The categories of Personal Information that have been disclosed to service providers for a business purpose in the past twelve months are listed in the chart of the “PERSONAL INFORMATION WE COLLECT AND USE” section.
    Internal Third Parties. We may disclose Personal Information to other ZOZO Entities who may use the Personal Information for the purposes described above.
    Your personal data may be transferred (including access or storage) outside of your home jurisdiction, including countries whose laws may not offer the same level of protection for personal data as are enjoyed within your home jurisdiction. In particular, we may disclose your personal data within ZOZO Entities outside of your home jurisdiction including Japan. The categories of Personal Information that have been disclosed to ZOZO Entities for a business purpose in the past twelve are listed in the chart of the “PERSONAL INFORMATION WE COLLECT AND USE” section.

    Business Transactions. We may do business with third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your Personal Information in the same way as set out in this Policy.

    Legal Process. Subject to applicable law, we may disclose information about you (i) if we are required to do so by law, regulation or legal process, such as a subpoena; (ii) in response to requests by government entities, such as law enforcement authorities; (iii) when we believe disclosure is necessary or appropriate to prevent physical, financial or other harm, injury or loss; or (iv) in connection with an investigation of suspected or actual unlawful activity.

    Personal Information Shared. Other than as identified in this Privacy Policy, we have not shared any Personal Information in the past twelve months other than for required business purposes.

    HOW WE PROTECT YOUR PERSONAL INFORMATION
    We are committed to safeguarding and protecting your personal data and have implemented and maintained technical, administrative, and physical safeguards designed to ensure a level of security appropriate to protect your personal data from accidental or unauthorized destruction, loss, alteration, disclosure, or access. Our authorized employees, representatives, and service providers will have access to your personal data as necessary for the purposes described in this Policy.
    No transmission or storage system can be guaranteed to be completely secure, and transmission of information via the Internet is not completely secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us using the details below.

    CALIFORNIA PRIVACY RIGHTS
    California Consumer Privacy Act and California Privacy Rights Act. The California Consumer Privacy Act of 2018 (“CCPA”) and the California Privacy Rights Act of 2020 (“CPRA”) provide California consumers, job applicants, employees, and business contacts with specific rights regarding their Personal Information. This section describes your rights and explains how to exercise those rights.

    Right to Know: Upon verification of your identity you may exercise, no more than twice in any 12-month period, your right to know what Personal Information we have collected about you in the immediately preceding 12-month period, including the categories of personal information, the categories of sources from which the Personal Information is collected, the business or commercial purpose for collecting, selling, or sharing Personal Information, the categories of third parties to whom we have disclosed Personal Information, and the specific pieces of Personal Information we have collected.

    Right to Delete: You have the right to request that we delete Personal Information that we collected from you and retained, subject to certain exceptions.

    Right to Correct: You have the right to correct inaccurate personal information that we maintain about you.

    Right to Opt-Out of the Sale/Sharing:  We do not sell your Personal Information.  We only share your Personal Information as identified in this Policy for required business purposes.

    Right to Limit the Use or Disclosure of Sensitive Personal Information: We do not use or disclose your Sensitive Personal Information.

    Right to Non-Discrimination: Unless permitted by applicable law, we will not discriminate against you for exercising any of your privacy rights under CCPA or applicable law, including by, but not limited to:
      1. Denying you goods or services;
      2. Charging you different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;
      3. Providing you a different level of quality of goods or services; or
      4. Suggesting that you will receive a different price or rate for goods or services or a different level of quality of goods or services.

    Exercising Your Rights
    Requests can be submitted by calling us at [833-969-6348] or emailing us at zozometry_support@zozo.com (New Business Promotion Department).
    Please note that these rights apply only to California consumers, job applicants, employees, and business contacts.  Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your Personal Information.

    Authorizing an Agent to Act on Your Behalf
    Except where you have provided an agent with a Power of Attorney pursuant to Sections 4000 – 4465 of the California Probate Code, when using an authorized agent you must: (1) provide the agent with signed permission clearly describing their authority to make a request on your behalf; (ii) verify your own identity; and (iii) directly confirm that you have provided the authorized agent permission to submit the request.  That agent must also be able to verify their identity with us and provide us with their authority to act on your behalf.

    Verifying Your Request
    The verifiable consumer request initiated by you or your authorized agent must:
      * Include your full legal name, email, and phone number, which we will need to contact you in order to verify that you are the person about whom we collected Personal Information or an authorized representative.
      * Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

    We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm that the Personal Information relates to you.  Making a verifiable consumer request does not require you to create an account with us.  One of our representatives will contact you in order to verify your identity.  You may need to provide additional information in order to verify your request, such as a personal ID.  Depending on the nature of the request, we may require additional verification actions be taken, including but not limited to providing a signed declaration under penalty of perjury that you are the consumer whose Personal Information is the subject of the request.  We will only use this information to verify the requestor’s identity or authority to make the request.

    Exceptions
    These rights are not absolute and are subject to certain exceptions. For example, we cannot disclose or permit access to specific pieces of Personal Information if granting your request would present a certain level of risk to the security of the Personal Information at issue or the security of the website.  We may deny your deletion request if retaining the information is necessary for us or our service provider and/or contractors to:
      * Complete the transaction for which we collected the Personal Information, provide a product or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
      * Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
      * Debug products to identify and repair errors that impair existing intended functionality.
      * Exercise free speech, ensure the right of consumers to exercise their free speech rights or exercise another right provided for by law.
      * Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
      * Comply with a legal obligation.
      * Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

    Response Timing and Format
    We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

    Automated decision-making. We do not use automated decision-making that results in automated decisions being taken (including profiling) that legally affect you or similarly significantly affect you. Automated decisions are decisions made automatically based on computer determinations (using software algorithms), without human review.

    Other California Privacy Rights.  California residents have the right to receive information that identifies any third-party companies or individuals with which ZOZO has disclosed or shared your Personal Information within the previous calendar year, as well as a description of the categories of Personal Information, disclosed to that third party. You may obtain this information once a year and free of charge by contacting us at the address below.

    CHANGES TO THIS POLICY
    ZOZO may modify or update this Policy from time to time. We encourage you to revisit this page often to remain fully informed of our Policy or you can contact us at any time to obtain the latest copy of this Policy.
    Please ensure that you regularly check this Policy so you are fully aware of any changes or updates. The “Last Updated” legend above indicates when this Policy was last changed. If you do not wish to permit changes in our use of your personal data, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us. Continued use of ZOZO applications and devices following notice of such changes shall indicate your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes.

    HOW TO CONTACT US
    If you have any questions about this Policy or wish to make a request or exercise any of your rights as set out above, please contact us by email zozometry_support@zozo.com (New Business Promotion Department).ZOZO will acknowledge the receipt of your message in a timely manner and generally within two business days of the submission of your message, provided that it is accompanied by accurate contact information. New Business Promotion Division will formally respond to you within 30 days of the submission of your message unless there are exceptional circumstances, in which case we will inform you of such circumstances.
  

    Chapter 3. Handling of Personal Data of People Resident in the European Economic Area and the UK

    As we, ZOZO, Inc. and other ZOZO Entities ("ZOZO", "we", "us" and "our"), acting as data controller, provide the “ZOZOMETRY” services (including a service that stores the information specified by you and provides the data according to your instructions to the recipient indicated by you) for your use, we take privacy very seriously and undertake to process your personal data in compliance with the EU General Data Protection Regulation and the U.K. GDPR (hereafter the “GDPR”). Below is our Privacy Policy (the "Policy") which describes how we process your personal data.
    We may change, add to, or delete any part of this Policy from time to time. You will be informed of any substantial or material changes made to this Policy.
  

    PURPOSE AND GROUND (why and on what ground we process your personal data)
    We process your personal data for the following purposes with the respective lawful bases in accordance with the GDPR:
  

    * If you are the user:
  

    * If you are an administrator:
  

    If you fail to provide your personal data, we might be unable to provide our services to you to the extent that such personal data are necessary to maintain our contractual relationship or to provide the contractual services CHILD DATA (what our policy on child data is)
    We do not knowingly collect or solicit Personal Data from anyone under the age of 18 or knowingly allow such persons to access to the ZOZOMETRY services.

    RETENTION (how long we retain your personal data)
    We will determine the retention period of your personal data based on whether it as long as is necessary for research into problems arising from the use of the Service (including those that occur after the termination of use of the Service)business purposes unless we are otherwise required to maintain them under applicable laws and regulations or it is necessary in relation to the Purposes.   Upon the lapse of the retention period, we will either delete or anonymize your data.    DATA SECURITY (how we ensure security of your personal data)
    We are committed to safeguarding and protecting your personal data and will implement and maintain appropriate technical and organizational measures to ensure a level of security appropriate to protect your personal data from accident or unauthorized destruction, loss, alteration, disclosure or access. Please refer to Article 4 for a more elaborate outline of how we ensure security of your personal data.

    DISCLOSURE (who we share your personal data with)
    We may disclose certain items of your personal data in so far as it may be necessary for the purposes above to the following entities:
      - Those to whom you instructed us to provide your personal data.
      - Other ZOZO Entities
      - Third-party service providers
      - Public authorities to which we are obliged to disclose your personal data in accordance with applicable laws and regulations.

    AUTOMATED-DECISION MAKING (how we make decisions about you)
    We do not use your personal data to make decisions about you that are based solely on automated processing (including profiling) such as a computer determination using software algorithms where such decisions produce legal effects or may similarly significantly affect you.
    Where we do rely on an automated decision-making process to make decisions about you, we will only do so where such decisions are necessary for the performance of the contract we have with you, or where we have obtained your prior and explicit consent. In such case, we will make sure no decisions are made without our human review or intervention, and we will offer you the right to express your point of view and to contest the decision. You can exercise this right by contacting us using the contact details provided at the bottom of the "Your rights" heading below.

    TRANSFERS TO NON-EEA COUNTRIES
    We may transfer your personal data according to your instruction to other countries, where the GDPR is not in force. The European Commission issued an adequacy decision in respect of Japan in 2019. Some third parties that receive personal data are located in third countries that are not recognized by the European Commission as having data protection laws which provide the same level of protection for personal data as the EEA or the UK, but we have entered into data transfer agreements with such third parties to ensure a sufficient level of personal data protection. In this case, we will take the appropriate safeguards necessary for international data transfer such as the EU standard contractual clauses.

    YOUR RIGHTS (what legal right you can exercise regarding your personal data)
    According to the GDPR, where you have given your consent to process your personal data, you may withdraw your consent at any time. You also have the right to object at any time to the processing your data when the processing if it is based on our legitimate interest (including for profiling). In such event, we shall no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or when we process personal data for the establishment, exercise or defense of legal claims. When the processing is carried out for direct marketing purposes, you have the right to object at any time, upon which we shall no longer process your personal data for such marketing purposes. Additionally, provided that the applicable statutory conditions are met, you have the legal rights to request from us the following:
      - information on what personal data we have about you (right of access)
      - correction of your personal data if inaccurate or incomplete (right to rectification)
      - erasure of your personal data if we have no lawful ground to process them, or your personal data are no longer necessary for the above purposes, or where you withdraw your consent (right to erasure)
      - suspension of using your personal data, including when the data processing we carry out is being contested (right to restriction of processing)
      - obtaining your personal data in a computer-readable format (right to data portability)
      - You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send to you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), please contact us using the contact details provided below.
    For the exercise of your data subject rights, you may reach out to: [www.dp-dock.com]

    COMPLAINT
    You have the right to lodge complaints about our way of processing your personal data with the competent data protection supervisory authorities. (Contact details for data protection authorities in the European Economic Area, Switzerland and certain non-European countries (including the US and Canada) are available here.)

    INQUIRY
    For further information and inquiries (including the appropriate safeguards regarding transfers of your personal data to non-EEA countries), contact:

    [ZOZO, Inc. Customer Support Center]
    *In order to improve the quality of its supporting services and to collect information correctly, the Company may record and retain the contents of the conversation between the Company and the User.
    You may also contact us by email at: zozometry_support@zozo.com.

    ZOZO, Inc.
    Data Protection Officer
    SEIJI TSUKIOKA
    Contact for inquiry regarding personal data: [www.dp-dock.com]

    Contact details of the EU representative
    DP-Dock GmbH
    Post: [Ballindamm 39, 20095 Hamburg, Germany]
    Email: [zozo@gdpr-rep.com]